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How easy is it to return damaged or unwanted goods?

Returning goods.....

In addition to the cancellation terms, we operate a Returns Policy.   If for any reason you are not satisfied with any products bought from us you may return them to us within 28 days of purchase for a refund or exchange, provided that the goods are returned to us in their original condition and packaging.

We regret that the cost of returning the item must be met by the purchaser and that the items are subject to an inspection procedure before a refund or credit can be arranged. This is due to the need to ensure that all packaging re-admitted to stock meets our stringent hygiene standards.

Damaged goods will be credited or refunded - we simply need evidence of the damage and an indication of the amount of damaged goods. Where components may be inspected and re-admitted into stock we may request the return of the goods but will credit the cost of the return or arrange for collection in this case.


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