I read a nicely written short blog by Stuart Cross the other day and it got me thinking about the difficulty of wearing two hats as a manager of a small company, where you can’t simply create a vision and inspire others to transform it into action.
Stuart was a guest speaker at a Service Management module forming part of my MBA and he delivered an engaging presentation on the impact of store layout on retail sales performance, as well as his personal journey from finance into strategic development, and more recently strategy consulting.
His blog – which is definitely worth a read – questioned why so many managers find it hard to deliver strategies. His conclusion put me in mind of an appealingly simple phrase used by one of my former Managing Directors – right to left planning.
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